Get in touch with the Better Choice Company team
The best way to contact Better Choice Company is by email. Our team reads every message and we aim to respond within 48 hours on business days (Monday to Friday, Australian Eastern Time).
Email: [email protected]
To help us direct your enquiry to the right person, please include a clear subject line that indicates the nature of your message — for example, “Review correction — Tenobet withdrawal speed” or “Partnership enquiry.” This helps us prioritise and route your email efficiently.
Please note that we are a review and information site. We are not a betting operator, we do not accept wagers, and we cannot resolve disputes between punters and bookmakers. If you have a complaint about a specific betting app or casino, we recommend contacting the operator directly or escalating to the relevant licensing authority.
If you have spotted an error in one of our reviews, noticed that a platform has changed its features or payment methods, or have information that could improve the accuracy of our content, we want to hear from you. Keeping our reviews current and accurate is a top priority, and reader feedback is a valuable part of that process.
When contacting us about a review correction or update, please include:
We also welcome suggestions for new platforms to review, guides to write, or topics to cover. If there is a betting app or online casino you think deserves a closer look, or a topic our guides section does not yet cover, let us know. Our editorial team reviews all content suggestions and prioritises based on reader interest and relevance to the Australian market.
Email: [email protected] (subject line: “Editorial”)
Better Choice Company is funded through affiliate partnerships with the betting apps and online casinos we review. If you represent an operator and are interested in discussing a commercial partnership, we are happy to hear from you.
Please note that commercial partnerships do not influence our editorial rankings or review outcomes. Our editorial and commercial teams operate independently, and all reviews are based on our standard testing methodology. For more detail on how we maintain editorial independence, see our about page.
Partnership enquiries should include:
Email: [email protected] (subject line: “Partnership”)
We built Better Choice Company for Australian punters, and your feedback directly shapes how we improve. Whether you have had a positive experience using one of our recommended platforms, disagree with a rating we have given, or have ideas for how we can make the site more useful, we welcome your input.
Some of the most valuable improvements to our reviews have come from reader feedback. Punters who use a platform daily often notice things that even a thorough three-month testing period might miss — a particular withdrawal method that has slowed down, a new feature that has been added, or a customer support experience worth highlighting.
You do not need to write a formal message. A quick email with your thoughts is more than enough. Every piece of feedback is read by our team and taken into consideration.
Email: [email protected] (subject line: “Feedback”)
If you or someone you know is experiencing problems with gambling, please reach out to one of the professional support services listed below. Better Choice Company is a review and information site — we are not a helpline and we are not trained counsellors. However, we are committed to ensuring that anyone who needs help can find it quickly.
The following services are free, confidential, and available to all Australians:
If gambling has stopped being enjoyable, if you are chasing losses, or if gambling is causing financial or personal stress, please reach out to one of these services. Help is available and it is completely confidential.